Our Appointment System




Routine Appointments

All surgeries are by appointment only.

Every effort will be made for you to be seen with minimal delay, although we cannot guarantee you will be able to see the doctor of your choice if you need an urgent appointment.

Routine consultations are for 10 minutes. If you feel you need to spend longer with the doctor or nurse, please inform the receptionist at the time of booking.

  • If you are late you may be asked to make a new appointment.
  • If you are unable to keep your appointment, please let us know as soon as possible so that another patient can be seen in your place.

As a courtesy to other patients, we reserve the right to reschedule your appointment if you arrive nine minutes or more late. We are sorry for any inconvenience that this may cause.

Ways to Book

  1. Request an appointment online
  2. Telephone: 01628 530 997

Urgent Appointments

Urgent appointments will be triaged by the Duty GP's, and you will be allocated an urgent appointment where appropriate.

The team may call you promptly to offer you an appointment, please ensure you have your phone to hand to avoid delay. 

Ways to Book

  1. Request an urgent appointment online
  2. Telephone: 01628 530 997 - The reception team will be happy to complete the Klinik form on behalf of you.

Other Appointments

Private insurance medicals and medical examinations for other purposes require a 20 to 30 minute appointment. It is therefore helpful if you explain your needs to the receptionist when making such an appointment.